An administrative professional with a tremendously robust and diverse background, Amber Wheeler is ready to take her career to a new level. After a successful four-year run as a customer service specialist and consultant, Amber plans to focus on her leadership and constantly improving communication skills to establish herself as an indispensable key person in her next venture.
After studying journalism and photography at Peninsula College in Port Angeles, Washington, Amber launched a colorful career in which people skills played a leading role. After perfecting her customer relations and acquiring considerable experience with Microsoft Office and Photoshop, Amber turned her attention to using her skills to increase customer retention, improve sales and help lead her team to even greater success.
Now, with a track record of achievement in both the commercial and non-profit sectors, Amber is ready to realize the promise of her education and experience. Marketing, Creative Design, and Sales are her new emphasis, and with the potential of an even more effective set of people skills likely to be gained in the process, Amber Wheeler is well equipped to carry herself and her future employers and colleagues to ever greater heights of commercial and creative success.
· Responsible for day to day operations of offices including equipment working properly, answering multi-line phone, greeting visitors, and offering great customer service to both Realtors and clients.
· Create and Implement advertising pieces and campaigns – working closely with the local newspapers and social media staff.
· Manage agenda and attendance for weekly all-staff meetings and training.
· Networking with local businesses – big and small – to find just the right job for each client, becoming the face of the company while attending networking events and other community activities.
· Assist employers to combine, recombine, or customize tasks appropriate for the client.
· Develop assessment and job opportunities for clients at local businesses
and nonprofits.
· Create and implement presentations and activities for businesses, clients, and high school students about employment strategies and tactics including workplace practices (hard skills and soft skills) and interview skills
· Created and managed all marketing materials. Additionally responsible for providing a positive impression for the public by attending meetings and conferences, along with online presence.
· Using creative skills, helped with re-branding campaign by creating new logos, new brochures, and newsletter templates.
· Updated and maintained 3 websites – one per active branch.
· Assisted with fundraisers and assisted the two retirement communities with activities
· Accountable for keeping the records of the employees and residents at the assisted living community.
· Responsible for providing a positive first impression for visitors by answering phones and greeting guests.
· Managed the new hire paperwork and new resident paperwork as well as all exit paperwork
· Responsible for giving personal tours to interested parties.
· Ensured HIPPA compliance was met
· Managed and balanced the books on multiple bank accounts
· Using attention to detail, kept website updated, assist with payroll and data entry, and create media for events.
· Utilized Microsoft Office skills to streamline the bookkeeping process for the local post, moving their system from multiple programs to one Microsoft Excel file.
· Assist with Veteran support issues, including ordering paperwork and helping find assistance
· Create a customer service experience with foundations of trust and friendliness
· Employ attention to detail with counting of pull tabs by hand and keeping track of net profit and losses
Typing Speed approximately 97 WPM.
I am proficient in technical skills such as:
· Photography
· Adobe Photoshop
· WordPress
· Microsoft Office
· Varying Social Media sites (Facebook, Twitter, Instagram, YouTube, LinkedIN)
Communication Foundations
Issuing authority- LinkedIn
Issued Jun 2019
No Expiration Date
Learning to Be Assertive
Issuing authority- LinkedIn
Issued Jun 2019
No Expiration Date
Note-Taking for Business Professionals
Issuing authority – LinkedIn
Issued May 2019
No Expiration Date
Navigating Awkward Situations at Work
Issuing authority – LinkedIn
Issued Jan 2019
No Expiration Date
Time Management Fundamentals
Issuing authority – LinkedIn
Issued Jan 2019
No Expiration Date
Business Etiquette: Phone, Email, and Text
Issuing authority – LinkedIn
Issued Dec 2018
No Expiration Date
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